No, passengers do not need a smartphone to use Day Kare Transport. Passengers can request trips through through our call center or website (they will receive the website address/phone number for that call center with their A.R.A.M plan).
Day Kare Transport works with both NHA and GHS and independent driver-providers. If you’re a government organization, you can find more information about partnering with Day Kare by calling our contact center. To become an independent driver-provider, you’ll need to complete our registration process which includes: passing a background check (which may include fingerprinting), passing a drug test, completing a CPR and first aid training course, and completing ADA/HIPAA/customer sensitivity training. Our Driver-Providers must have a four-door vehicle, year 2001 or newer*, which has passed a Day Kare Transport vehicle inspection.
NEMT stands for Non-Emergency Medical Transportation. NEMT is an important benefit for beneficiaries who need to get to and from medical services, but have no means of transportation. Learn more about NEMT here.